Section 1: Dashboard Overview (2 min)
Tooltip 1.1: The Header
"The header shows your settings, help, and notifications. Click your profile icon for account settings."
Tooltip 1.2: Status Tiles
"These five tiles show your course pipeline: In Progress, Translating, Translations Complete, Post-Translations Edit, and Published. Click a tile to filter your course list."
Tooltip 1.3: The Sidebar
"Quick access to the main areas: Dashboard, Media Library, Translation Memory, Admin settings, and your profile. Collapse it with the arrow to gain screen space."
Tooltip 1.4: Folders & Organization
"Group courses by client, team, or project. Click 'Manage Folders' to create new ones. Archived Courses appear here when selected."
Tooltip 1.5: Course List Columns
"Course name (with ID and origin), stage badge, last modified date, and Active Users (avatars of teammates currently in that course). Click a column header to sort."
Tooltip 1.6: Course Row Actions
"Click the ⋮ menu to archive, delete, move, or duplicate a course. The course name itself opens the editor."
Section 2: Search & Command Palette (1 min)
Tooltip 2.1: The Search Bar
"Click 'Looking for something?' or press ⌘K / Ctrl-K to open the Command Palette. Search for courses, navigate to pages, run actions, or open settings."
Tooltip 2.2: What You Can Do in the Palette
"Search: Find courses by name or ID. Navigate: Go to Dashboard, Media Library, Settings. Actions: Create New Course, Toggle Dark Mode, Logout. Settings: Open account or brand settings."
Tooltip 2.3: Quick Tips
"Start typing to filter results. Use arrow keys to navigate, Enter to select, and press Escape to close."
Section 3: Creating Your First Course (3 min)
Tooltip 3.1: Create New Course Button
"Click here to open the course creation modal with multiple quick-start options."
Tooltip 3.2: Blank Course
"Start from scratch. Name your course and optionally outline categories and topics. Poet pre-builds your structure, which you can modify anytime."
Tooltip 3.3: Express Build
"Rapidly build from OTS (Off-The-Shelf) templates. Select a template, configure branding, and choose languages. Confirm builds it for you."
Tooltip 3.4: Templates
"Choose from pre-built course designs: Adaptive (difficulty-based), Fixed Order (same for all learners), Small (≤12 objectives), Large (up to 20 objectives)."
Tooltip 3.5: More Options
"Upload Script (import a saved course), Duplicate Existing Course, Modular Course, OTS Library, Upload Debug Export (admin)."
Section 4: The Editor Interface (5 min) Inside a course
Tooltip 4.1: The Toolbar
"Top navigation: Home, Configuration, Translations, Versioning, Build, Download. Course Flow (visual map) is on the right. Preview and Publish are quick-access buttons."
Tooltip 4.2: The Left Sidebar (Course Structure)
"Your course structure: Introduction, Assessment, Categories, Conclusion. Drag to reorder, click to select a page, '+' Add Page to create new content."
Tooltip 4.3: Main Editing Area
"Edit your current page here. Three tabs: Content (text, images, media), Assets (media for this page), Page Settings (layout, theming, branching, options)."
Tooltip 4.4: Content Tab
"Edit text, images, and media directly. Live preview on the left. Click any field to edit. Changes autosave as you work."
Tooltip 4.5: Page Settings Tab
"Configure this page: layout, theme, branching conditions (Show to Select Users), custom delay, button labels, and more."
Tooltip 4.6: Assets Tab
"Manage images and media for this page. Most assets now live in the Media Library (left sidebar) for reuse across courses."
Tooltip 4.7: Autosave Indicator
"Your edits save automatically. A Save button is available at the top right if you prefer to save explicitly. No manual save needed!"
Section 5: Configuration Menu (4 min)
Tooltip 5.1: Opening Configuration
"Click Configuration in the toolbar to access all course-level settings. Around 20 sections let you control every aspect of your course."
Tooltip 5.2: Core Settings
"Course Info (name, stage, description, translation method) and Variables (custom course-level variables for branching)."
Tooltip 5.3: Admin Panel
"Course Operations, Asset Manager, Course History, Flex Upgrade Tool (bulk-upgrade legacy slides), Notifications. Admin access only."
Tooltip 5.4: Course Studio
"Theming (color scheme), Typography (fonts), Motion (animations), Sound (background music), Custom CSS (advanced styling)."
Tooltip 5.5: Learner Experience (any setting related to what the learner sees when they take the course)
"Header & Background, Buttons & Messages, Course Material, Category Selection, Activities, Scoring, Navigation, Analytics. Customize the learner's journey here".
Section 6: Course Structure (3 min)
Tooltip 6.1: Introduction Group
"Title Screen (course cover), optional Before Course Slides, optional After Course Start Slides. Every course has these."
Tooltip 6.2: Assessment Group
"Assessment Questions (quick diagnostic questions), After Assessment Slides, Before Categories Slides. Toggle Assessment on/off in the slide options."
Tooltip 6.3: Categories Group
"Main content area. Categories (chapters), Topics (objectives), Activities (interactions), Slides (info only). Drag to reorder, click to edit."
Tooltip 6.4: Conclusion Group
"Thank You Screen (completion message), optional Results Dashboard (learner score/performance display)."
Tooltip 6.5: Add Page Button
"Click + Add Page at the bottom of the sidebar to add a category, topic, slide, or activity. Select the type and location."
Section 7: Branching & Personalization (4 min)
Tooltip 7.1: Variables Tool
"Define course-level custom variables (e.g., 'UserRole', 'Department'). Tools tab in left sidebar → Variable Tool tab. Create variables, then use them in branching logic."
Tooltip 7.2: Question Data Slides
"Ask learners questions to populate variables (e.g., 'Are you a manager?'). Responses store in variables and trigger branching on other pages."
Tooltip 7.3: Show to Select Users Toggle
"On a slide, activity, topic, or category: open Page Settings → Configurations tab → toggle 'Show to Select Users'. Set conditions based on variables."
Tooltip 7.4: Branching in Flex Editor
"In Flex slides: click a Section or Block → Configurations tab → Branching Tool button. Set conditions using dropdowns. Visual indicators show branching is active."
Tooltip 7.5: Multi-Condition Branching
"Combine conditions: + for AND logic (all must be true), + Add Condition for OR logic (any can be true)."
Section 8: Media Library (2 min)
Tooltip 8.1: Media Library Access
"Click Media Library in the left sidebar. Central place to upload, organize, and reuse images, videos, audio, PDFs, and fonts across all courses."
Tooltip 8.2: Uploading Assets
"Drag and drop files or click to browse. Supported: images (PNG, JPG, GIF, SVG, WEBP), video (MP4), audio (MP3, OGG, WAV), PDF, fonts (TTF, OTF, WOFF, WOFF2)."
Tooltip 8.3: Organizing Assets
"Search by name. Filter by type: All, Image, Video, Audio, PDF, Font. Tag assets for easier discovery."
Tooltip 8.4: Independent Libraries
"Media Library is separate from each course's own asset library. Removing from Media Library doesn't affect courses already using those assets."
Section 9: Translations Workflow (3 min) Under construction
Tooltip 9.1: Translations Menu
"Click Translations in the toolbar. Follow the three-step workflow: Extract (prepare text), Translate (via Confirm, vendor, or AI), Publish (activate)."
Tooltip 9.2: Extract for Translation
"Poet extracts all translatable text and prepares your course. Do this after finalizing course edits—changes during translation require retranslation."
TBC
Tooltip 9.3: Translation Methods
"Confirm (professional managed), Own Vendor (download file, vendor translates, upload back), AI (automatic, you review before finishing)."
TBC
Tooltip 9.4: Translation Memory
"Reuse previously translated phrases automatically. Saves cost and keeps wording consistent across courses."
Tooltip 9.5: Supported Languages
"70+ languages: Core (Arabic, French, German, Japanese, Spanish, etc.) and Non-Core (Afrikaans, Thai, Vietnamese, etc.). Contact support for custom languages."
Section 10: Building & Publishing (4 min)
Tooltip 10.1: Build Menu
"Click Build in the toolbar. Create preview links (internal or shareable), start a course review, or access publish options."
Tooltip 10.2: Validate
"Check for errors before building: missing translations, incomplete pages, broken branching, missing fields. Click errors to jump to the problem."
Tooltip 10.3: Preview
"Create a learner-style preview in a new window. Debug mode (bottom right) shows structure, correct answers, and lets you jump to slides and test branching."
Tooltip 10.4: Shareable Preview Link
"Generate a link valid for 6 months. Share with reviewers—no login required. Deactivate and create new links anytime."
Tooltip 10.5: Course Review Tool
"Instead of exporting to Word, send your course for in-app feedback. Reviewers comment and suggest edits. Course enters Review Lock (read-only). You approve/reject changes after review."
Tooltip 10.6: Publish
"When ready: click Publish. Poet validates your course again. Admins see toggles for Debug mode and Analytics. Confirm and your course is live."
Tooltip 10.7: After Publishing
"Course is locked—edits can't be saved until you unpublish. If you need to edit a live course, unpublish, edit, and republish (requires Learning Pool approval if deployed to learners)."
Section 11: Dark Mode & Accessibility (1 min)
Tooltip 11.1: Dark Mode Toggle
"Press ⌘K / Ctrl-K, search 'Dark Mode', and toggle it on/off. Changes Poet's appearance only—doesn't affect your course or learners. Your choice is remembered."
Tooltip 11.2: Accessibility Features
"Poet supports keyboard navigation, screen readers, and high-contrast themes.
Check Settings → Accessibility for options."
Section 12: Course Flow (2 min)
Tooltip 12.1: Course Flow Button
"Click Course Flow at the right of the editor toolbar. Visual, zoomable map of your entire course—every page, category, topic, slide, and branch on one canvas."
Tooltip 12.2: Navigation in Course Flow
"Pan (drag canvas), Zoom (Ctrl/⌘ + scroll), Edit page (hover card, click pencil), Add comment (right-click canvas), Switch edit/preview (eye toggle)."
Next Steps
- Create Your First Course — Click Create New Course and choose Blank to start building.
- Explore Configuration — Open Configuration and adjust settings for your course style.
- Watch Tutorial Videos — Click Help → Tutorials for video walkthroughs of specific features.
- Read the Help Centre — Visit helpcenter.confirm.com for detailed articles.
- Get Support — Click Help → Support to contact our team or browse FAQs.