User Settings
Deactivating, reactivating, and permanently deleting a user can all be performed on the Users page under [Settings].
The table has a "Status" column with the following statuses:
User
Admin
Deactivated
To deactivate a user, click the three dot overflow menu to the far right on the users table. Click "Deactivate".
Deactivating a User
Once you have selected 'Deactivate' from the drop-down, the user will no longer have access to WorkRamp and their assigned training courses.
Their user and completion data will be retained on the backend, so you can use the Report Builder to see their training data
Permanently Deleting A User
Permanently deleting a user will remove their account entirely from the enterprise.
This action cannot be undone, and it will delete all training data records, so you will NOT be able to report on deleted users.
Reactivating a User
To reactivate a user, locate their name from the list of users, and click 'Reactivate' located on the right-hand side of their row using the three dot overflow menu.