How to navigate to Test Settings
Once you have selected a guide, and are on the Editing page:
Select the Menu on the top right-hand corner of your screen
Click Test Settings
From here you should now see all the options as described above.
For more detail see below for a demonstration on how to access your Test Settings.
What Are My Test Setting Options?
Each Guide has its own Test Settings and options, with the purpose of allowing Admins and Editors to do the following in a guide:
Require a passing score
Allow a specific amount of retakes
Release overall grade to users
Allow grading and answer visibility
Please see below for a more detailed explanation of each Test Setting option.
Require A Passing Score
This option allows you to manually assign a passing score to a guide that Learners must receive before it is considered passed.
If a Learner does not receive a passing score, they will have the opportunity to revisit their guide (assuming they have enough retakes), and attempt the test questions again. To change an answer, the Learner must first click Mark As Incomplete in the top right hand-corner before re-submitting their response.
A Learner can have a non-passing score but have a completion percentage of 100%. In this scenario, the Learner has marked each of the Guide tasks as complete (hence 100% completion percentage), but they just haven't answered each of the questions correctly (grade).
Note: This setting will apply to both the Customer Learning Cloud and Employee Learning Cloud. Academy users will not have the Guide Stats page like in the screenshot, though; that is only internal.
Allow A Specific Amount Of Retakes
This Test Setting, if selected, will then give you two options for Learner retakes:
Unlimited
Enter Number of Retakes Allowed
If a Learner has a limited number of retakes, when they attempt the question again, they will receive a notice in the top right-hand corner stating the number of tries they have left.
Note: This setting will apply to both the Customer Learning Cloud and Employee Learning Cloud.
Release Overall Grade To Users
This setting option allows you the flexibility to release grading immediately after each submission, or later, after manual review.
If you select to release grades immediately after submission, then the Learner will see their score in the test performance section of the guide stats:
However, if the assigned guide has any open-ended questions, then the test performance section will display the following:
The Current Grade percentage will be hidden out with the following notice: Based on currently graded questions (1/2 have been graded). This grade is subject to change once a reviewer grades more questions.
If you choose to release grades once the test answers have been reviewed, then a Learner's Current Grade percentage will be hidden with the following notice: Admin has chosen to release your grade manually after review.
To manually review a Learner's answers:
Select the correct guide in the Admin Console
Click Submissions next to Progress for the appropriate Learner
Select Show Needs Review to see all questions that will need to be manually reviewed
Grade the questions by clicking the thumbs up or thumbs down symbol
Once this is complete select Click Here to Release Their Grade at the top of the page
The Learner will then receive a notification the next time they log into their account regarding your feedback. If they would like to review all questions included in the guide they can select View All Progress in the right-hand corner of the Test Questions page. This will direct them back into the guide where they will now see all their graded answers.
Grading And Answer Visibility
This Test Setting allows you to show the Learner whether an answer is correct or incorrect, after grading.
If enabled, you will have the option to reveal the correct answer and/ or show the answer explanation. If you would like Learners to see the answer explanation if their answer is either incorrect or correct, please make sure to check the box for each option.
Here is an example of how a multiple choice question would appear after the Learner submits their answer and all Grading and Answer Visibility options are enabled: