Zoom is a remote conferencing services company that combines video conferencing, online meetings, chat, and mobile collaboration. The WorkRamp / Zoom integration allows admins to add Zoom links directly to Event sessions hosted in WorkRamp.
This integration is available for events hosted on both the WorkRamp Employee LMS (i.e. Internal platform) as well as the Customer LMS (i.e. Academies platform). To set up the Customer LMS integration, see this help article.
Please note that this integration only supports Zoom Meetings, not Zoom Webinars.
Setting up the Zoom Integration
In order to set up this integration for your Employee LMS, your company will need an existing Zoom account. Please have an admin on your company's Zoom account, pre-approve the WorkRamp app on the Zoom marketplace: https://marketplace.zoom.us/apps/Nz2hM2fIR0K81kw8jooAUQ .
Once the app is pre-approved, any user can link their Zoom account to WorkRamp to use for Events.
Once this integration has been set up, Event session links will be generated from your company's account and the event recordings will be housed in your company's Zoom platform.
Navigate to Settings > Integrations > Zoom. Click either button that says "Add Account".
You will then be directed to the log-in screen for Zoom.
Once logged in and your account is verified, you will be redirected back to WorkRamp. Your account information will appear in the Zoom integration section to confirm that this setup is complete.
If needing to add a non-Admin's profile to the Zoom integration, you can temporarily provide them with Admin access to set up the integration. Once set up, you can remove their Admin access and their profile will remain in the Zoom integration settings.
The Zoom integration will use the selected account's default Zoom settings. If any changes need to be made to the default meeting settings, the Zoom account user can log into their Zoom account and make the needed changes.
If planning to use Attendance Autotracking, we recommend checking the Zoom profile's settings to see if Personal Meeting ID (PMI) is enabled. If so, we recommend turning that setting off to avoid any attendance tracking issues.
Adding Zoom links to Event Sessions
To learn how to create an Employee LMS event, see our article here.
To add a Zoom link for a specific Event Session, toggle the Zoom Integration toggle and select a Zoom account to be used. Once enabled, the Zoom meeting details will automatically appear in the calendar details after the user registers for the Event.
Uninstalling the Zoom Integration
Navigate to Settings > Integrations > Zoom
Click on the trash icon beside any linked Zoom account you would like to remove